FAQ - All your questions answered
FAQ
QUALITY & SAFETY
what makes these plushies stand out from others?
Many brands focus on creating the cheapest possible plush, using immoral production methods or neglecting quality. We have our plushies ethicaly manufactured, aim for the best quality and try to keep our prices as fair as possible. All profit is invested back into the brand :).
how do plush toys relieve stress?
will a squishifulty's color ever shed?
Any fabric will degrade in quality overtime and lose a bit of color, we sadly can't avoid that. Our plushies do hold their original color for longer than cheaply produced plush toys.
To keep your plush fresh, don't keep it too long in sunlight and store it at a cool, dry place.
will my squishifulty safely arrive at my home?
We use custom weatherproof bags + if needed, an extra carton box/polybag to make sure your plush arrives without any damages at your doorstep. You can track your package via the e-mail you created your order with.
are these plushies safe for young children?
We recommend this plush for all ages. No hard, potentially harmful materials are used in these toys. Still, always be careful with letting babies sleep unsupervised next to the plush.
is it possible to wash my plush toy?
Yes, we provided a video guide on the top right of this page on how to wash your plush toy. By using a mild detergent, water and softly scrubbing, your plush will be as good as new (and smell good) in no time.
How to wash your plush toy
ETHICALITY
what is an “ethically crafted plush”?
Plushies that are ethically manufactured are made with ecofriendly fabrics/filling, produced in a safe, fair-labor-certified environment.
what is a B-certified coorporation?
The factory (YourStuffMade) that manufactures our plushies is B-certified, a certification given out to companies who excel in: positively impacting the environment, transparency and accountability.
They were tested and approved on their ethics, how they engage employees, having a positive work environment (e.g. worker's health, job flexibility, communication, safe practices), offering products or services that support the greater good.
We are proud to get our toys manufactured by a company we can put our trust in.
what is a fair labor certified environment?
Our plushies get manufactured in a fair labor environment, meaning they are created in a workplace that treats employees with fairness, where there is no forced labor and fair wages are being paid.
is the packaging ethically manufactured?
Yes, our packaging is made from weatherproof recycled plastic.
RELIABILITY & REFUNDS
when will my order arrive at my doorstep?
In the US your order will arrive in 2-5 days.
In Europe your order will arrive in 1-5 days.
In the UK your order will arrive in 2-3 days.
In Switzerland/Norway your order will arrive in 3-7 days.
what if my item goes missing/I don't like it?
If your item goes missing/you don't like it, message us on admin@squishifulties.com and check out our return policy.
why can I trust this brand?
“Squishifulties” is a relatively new brand, leading us to strive for customer satisfaction even more. By immediately setting the bar high with a product we are proud of, we don't want to disappoint you. By prioritizing customer support and working with warehouses from across the globe we'll quickly & safely get your package delivered.
Check out how our plushies are made in our videos or go behind the scenes
OTHER
how often do new plushies get added?
It takes a long time before plush toys can be put on the market. Samples, quality tests, bulk manufacturing leads to expected new releases taking around 3-4 months to be produced. You can expect a new plush every 4 months, but this is a rough estimate.
when will you ship to my country?
Currently we sell in the US/UK/EU/Norway and Switzerland.
Countries that we're planning on selling to very soon: Canada
Countries that we're planning on selling to soon: Singapore/Japan/New Zealand/Australia
are parts of the website created by AI?
No product images/art/text/assets you see on this website have been created by AI. Everything is designed by artists/web developers/photographers.